WorkWhile Privacy Policy

LAST UPDATED: March 17, 2025

WORKWHILE VALUES YOUR PRIVACY

Workforce as a Service, Inc., d/b/a WorkWhile and its subsidiaries and affiliates, which include: Service Workers LLC (collectively, "WorkWhile," "we," "us," or "our") is committed to protecting your Personal Information (as defined below) and your right to privacy. This Privacy Policy ("Policy") describes our policies and practices with respect to our collection, use, disclosure, and protection of Personal Information (defined herein). If you have any questions or concerns about our Policy or our practices with regard to your Personal Information, please contact us at privacy@workwhilejobs.com .

Please carefully review the Policy before using WorkWhile's website ("Website") mobile application ("App"), and/or any related services, or attending any events (collectively, "Services"), communicating with us, and/or providing us with any Personal Information. From time to time, we may add to, delete, or otherwise revise the terms of this Policy. When such changes are made, we will post the updated Policy on our Website and on our App. Any changes to the Policy are effective immediately upon posting of the Policy, and your use of WorkWhile's website constitutes your agreement with the terms of the Policy.

COLLECTION AND DISCLOSURE OF PERSONAL INFORMATION

Personal Information is that information which identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you, your household, or your communications device (computer, tablet, mobile phone, etc.).

WorkWhile does not sell your Personal Information. WorkWhile is committed to collecting Personal Information responsibly and safeguarding it according to commercially reasonable security standards.

We collect Personal Information about you when you directly provide it to us, including through the App. Certain Personal Information is also automatically collected, such as when you visit our Website or use our App.

Personal Information You Provide To Us

Personal information we collect will be apparent by the context through which it is provided, and will depend on the products, Services, or features you use. For example, our Services may assist you in promoting yourself to businesses who may be in need of your work, and the information we collect is intended to support that purpose. The purpose of collecting Personal Information may include, but is not limited to, the following:

• When you request use of our Services or register with our Services or App;

• When you request information about our products or Services;

• When you participate in activities related to use of our Services or use the App, such as registering to become an independent contractor partner, applying for W-2 flexible employment, selecting engagements on our App, or sending messages internally or externally through our products or Services; and

• When you communicate with us via email, phone, fax, text, or by any other means, and provide your Personal Information over the course of those communications.

Below we provide the categories, descriptions, and examples of the types of Personal Information we may have collected or may collect about you:

Category

Description and/or Example

Identifiers

Your first and last name, alias, phone number, postal address, email address, Social Security number, driver's license number, unique online identifiers, account log-ins, passwords, security question answers, and any similar identifiers.

Commercial or Transaction Information

Bank account information, Social Security statements and documents, and records of Services used, obtained, or considered.

Professional/Employment Information

Records evidencing employment history and other professional or employment-related information including any professional licenses or certifications you hold, work authorization documents and information, I-9 information, W-4 information, and personal banking information.

Inferences Drawn from Personal Information

A summary we might make based on your apparent interests, personal preferences, characteristics, behavior, attitudes, abilities, and tendencies. We might, for example, infer your race, ethnicity, or gender based on your name.

Sensitive Personal

Information

Age, race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information), precise geolocation, citizenship or immigration status.

Personal Information Described in Section 1798.80(e)

Other identifiers, including financial accounts information and digital payment platform information, passport number, driver's license and/or state identification card number.

Education Information

History of attendance and test results.

Personal Information We Automatically Collect

Our Website and App use cookies and other tracking technologies (such as web beacons, embedded scripts, and tags) which collect information from you automatically, including:

Category

Description and/or Example

Identifiers

Internet Protocol ("IP") address.

Internet/Network Activity

Browser and device data, such as IP address, device type, operating system and internet browser type, screen resolution, operating system name and version, device manufacturer and model, language, plug ins, add-ons, the language version of the websites you are visiting, usage data, such as time spent on the Website and in the App, pages visited, links clicked, language preferences, and the pages that led or referred you to our Website.

Geolocation Information

Precise geolocation data.

We retain Personal Information from the above categories for as long as necessary to achieve the purpose for which it was collected, to fulfill legal or contractual obligations, or for as long as permitted by applicable law. We may retain aggregated or deidentified information indefinitely.

HOW WE USE YOUR PERSONAL INFORMATION

We use personal information collected via our Website, App, and Services for a variety of business purposes described below. By submitting Personal Information to WorkWhile, or providing it directly or indirectly to WorkWhile for the purposes of using WorkWhile's Website, App, or Services, you consent to WorkWhile's collection and use of your Personal Information for a variety of purposes permitted by law, including:

• To fulfill or meet the reason you provided the information, including facilitating account creation, allowing you to complete the log-on process, and otherwise delivering Services to you;

• To communicate with you, including sending you marketing and promotional communications in accordance with your marketing preferences and providing you with administrative information such as products, services, new features, or information related to changes in our terms, conditions, and policies;

• To respond to inquiries made by you relating to our business, including to match you with opportunities for work, respond to your customer service inquiries, and to process payments;

• To request feedback from you regarding your use of our App and/or Services;

• To communicate within the App;

• To operate, maintain, and provide you with the features and functionality of our Website, including personalizing and improving your online experience;

• To perform data analysis, including identifying usage trends, and to evaluate and improve our App and Services, products, marketing, and your experience;

• To help maintain the safety, security, and integrity of our Services, technology assets, and business;

• To enforce our terms, conditions, and policies; and

• To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.

DISCLOSURE OF PERSONAL INFORMATION

We do not sell your Personal Information under any circumstances, nor do we disclose your Personal Information to any third parties for their own marketing purposes. As permitted by applicable law, we may disclose your Personal Information to our subsidiaries, affiliates, agents, or other entities that have a legitimate business need to know such Personal Information. We may disclose the above identified categories of Personal Information to the following trusted entities:

• Our service providers, as is necessary to provide services on our behalf including for payment processing, data analysis, email delivery, hosting services, customer service, and talent assessments. We may allow selected third parties to use tracking technology related to our Website, App, or Services which will enable them to collect data about how you interact with the Website, App or Services over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity.

• Our affiliates, in which case we will require those affiliates to honor this Policy. Affiliates include Service Workers, LLC.

• Our customers so that they may determine if you are a match for a particular role.

• To law enforcement to comply with a court order, subpoena, or administrative request.

Specifically, WorkWhile utilizes Google Maps API for providing better location services to match you with potential businesses in need of your work. Please see Google's Privacy Policy here .

WorkWhile may utilize Stripe and Everee for payment processing. Stripe is used to process payments to WorkWhile 1099 workers, and transfers of payments to WorkWhile 1099 workers; Everee is used to process payments to Service Workers LLC W2 employees who complete a shift. Please see Stripe's Privacy Policy here , and Everee's Privacy Policy here .

WorkWhile uses HyperTrack for geolocational tracking. Please see HyperTrack's Privacy Policy here .

WorkWhile uses Persona for identity verification and for processing WorkWhile 1099 employees' banking information. Please see Persona's privacy policy here .

We share Personal Information with these trusted entities in the course of their duties, for the following purposes:

• To provide our Services, including matching you with a business who may be in need of services or providing payment for services performed;

• With your consent, we may process your Personal Information if you have consented to processing for a specific purpose;

• Pursuant to a business transaction, including the performance of a contract we have entered into with you, and subject to applicable law, in the event of a merger, acquisition, bankruptcy, or other sale or transfer of all or a portion of our assets. If any such transaction occurs, the purchaser will be entitled to use and disclose the personal information collected by us in the same manner that we are able to use it, and the purchaser will assume the rights and obligations regarding personal information as described in this Policy;

• Compliance and harm prevention, including voluntarily complying with law enforcement requests to address safety and threats of harm, including where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved;

• To protect our rights, privacy, safety or property, and/or that of our business partners, subsidiaries, affiliates, clients, agents, you, or others; and

• To satisfy and comply with our legal obligations, including to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. We also may provide information in order to investigate, prevent, or take action regarding illegal activities or wrongdoing; to protect the rights, property, or safety of WorkWhile, its users, and others; to enforce our agreements; or as otherwise required by law.

We may create anonymous or de-identified data from personal information by removing data components that make the data personally identifiable to you or through obfuscation or other means. We may analyze any data we aggregate or de-identify and share our analyses including with our service providers at our discretion. We may use and share anonymized or de-identified information without limitation, including sharing with third parties. Our use of anonymized and de-identified data is not subject to this Policy.

WorkWhile may use Automated Decision Making Technology (ADMT) to review your Personal Information including your work history for the purpose of matching workers with shifts.

COOKIE POLICY

We use cookies, log files, web beacons, pixels, and other tracking technologies (collectively "cookies") to collect and store internet and electronic network activity about you and your interactions with WorkWhile's Website. A cookie is a piece of data stored by a user's browser that helps a website or service recognize that user's unique computer. We collect cookies to collect information about you so we can provide the experiences you request, recognize your visit, track your interactions, and improve your experiences.

You have control over some of the information we collect from cookies and how we use it. To remove or opt-out from our use of information from cookies and similar technologies, certain web browsers allow you to make and set privacy choices that are applicable and communicated from your web browser to the websites you visit. If you choose not to accept cookies from our Website, you may experience some reduced functionality or other inconveniences while accessing WorkWhile's Website.

Information about the process to enable or disable cookies across sites may be found on your internet browser provider's website. You may also visit www.allaboutcookies.org/manage-cookies/index.html for information on commonly used browsers.

CHILDREN UNDER AGE OF 16

Our Website, Services, and App are not intended for children under 16 years of age. No one under age 16 may provide any information to or through the Website or App. We also do not collect Personal Information from any person that we know to be under age 16. If you are under the age of 16, do not use the Website or App or provide any information about yourself to us.

If we learn we have collected or received Personal Information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under the age of 16, please contact us via email at privacy@workwhilejobs.com.

DATA SECURITY

Consistent with our legal and ethical obligations, we have implemented commercially reasonable organizational, technical, and administrative measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure.

No security measure is failsafe, however, so we cannot guarantee the security of any Personal Information you provide to us. Your own efforts to protect against unauthorized access play an important role in protecting the security of your Personal Information. Never share your passwords with others, and maintain your passwords in a secure location. If using a shared computer, you should take proper steps to fully sign off, clear cookies, and always log out of any site when providing Personal Information.

CONTACT US

Workforce as a Service, Inc.

2261 Market Street STE 86148

San Francisco, CA 94114

ADDITIONAL PRIVACY RIGHTS OF CALIFORNIA RESIDENTS

This Privacy Notice for California residents supplements the information contained in this Policy and applies solely to residents of the State of California ("Consumers" or "you"). We adopt this Notice to comply with the California Consumer Privacy Act of 2018 ("CCPA") and the California Privacy Rights Act of 2020 ("CPRA") (collectively, "CCPA") and to honor your Consumer Rights Requests, as more fully described below. Any terms defined in the CCPA have the same meaning when used in this Notice.

Your Privacy Rights Under the CCPA

• Right to know.

• Right to delete.

• Right to correct.

• Right to opt-out.

• Right to nondiscrimination.

For verified request to know, the CCPA allows you to request your information, at no cost, up to twice during a twelve (12) month period. We will provide our response in a readily usable format, which is usually electronic.

How to Submit a Consumer Rights Request

If you would like to exercise your CCPA rights and submit a Consumer Rights Request as described above, please submit a request to us through any of the following:

• Emailing us at privacy@workwhilejobs.com; or

• Visiting our Website for more information.

Verification of Your Identity.

To protect your privacy, if you make a request to exercise your CCPA rights as described above, we will need to verify your identity to a reasonable degree of certainty. A reasonable degree of certainty may include you providing us with pieces of information that are specific to you so that we can verify your identity.

You may make a request on your own behalf, or if you wish to designate an authorized agent to make a request on your behalf, please provide us with a signed declaration stating that your intent is to permit that individual to act on your behalf and include such individual's full name, address, email address, and phone number. In order to protect your Personal Information from unauthorized disclosure or deletion at the request of someone other than you or your authorized agent, WorkWhile requires identity verification before granting any of the requests described above.

Our Response Time to Your Consumer Rights Request

We will respond to a verifiable Consumer Rights Requests within forty-five (45) days of receipt. We will respond to requests to opt-out of sales of Personal Information within fifteen (15) business days following receipt of the request.

If you have a complex Consumer Rights Request which requires more time to respond, we will inform you of the reason and extension period in writing. The CCPA allows us up to ninety (90) days to respond to your request.

Right to Know About Personal Information Collected, Disclosed, or Sold. We will not sell your Personal Information.

You have the right to know what Personal Information we collect, use, disclose, and/or sell, the categories and specific pieces of Personal Information we collect and the sources, how we collect Personal Information, our business purpose for the collection and use of your Personal Information, the categories of third parties (excluding service providers) with whom we disclose your Personal Information, and whether we have sold any of your Personal Information.

You may request that we provide a description of the categories of Personal Information we have collected about you ("Categories Request") or a request for access to the specific pieces of Personal Information we have collected about you ("Specific Pieces Request").

Right to Request Deletion of Personal Information

You have the right to request that we delete any of the Personal Information that we have collected from you. Once we receive and confirm that your request is a verifiable Consumer Rights Request, we will inform you whether we have deleted (and directed our service providers to delete) your Personal Information, or whether we are declining to grant your request to delete due to an exception to the CCPA deletion requirements.

We are not obligated to comply with your request for deletion if we have a legal basis to retain your Personal Information, such as to complete a transaction for which we collected your Personal Information, to provide you with a service you requested, to detect security incidents, and to comply with a legal obligation.

Right to Request Correction of Personal Information

You have the right to request that we correct any inaccurate Personal Information that we have collected about you. Once we receive and confirm that your request is a verifiable Consumer Rights Request, we will inform you whether we have corrected your Personal Information (and directed our service providers to correct) your Personal Information, or whether we are declining to grant your request to correct due to an exception to the CCPA correction requirements.

Right to Opt-Out of the Sale of Personal Information

If we sell any of your Personal Information, you have the right, at any time, to tell us to stop selling your Personal Information. You also have the right to request we not share your Personal Information with third parties for purposes of cross-contextual behavioral advertising.

Right to Non-Discrimination for Exercising Your CCPA Rights

If you choose to exercise any of your CCPA rights, we will not discriminate against you.